Grand Hawaii Hotel Pekanbaru, Pekanbaru

The hotel is centrally located in Pekanbaru City, which is great for exploring nearby attractions and street food. However, the room conditions were quite disappointing, particularly those without windows, making them feel muggy and uninviting. The service from the staff at the front office was kind and helpful, but the overall cleanliness and comfort of the room did not meet expectations. Breakfast offered a typical Indonesian standard, which was reasonably good.

I was quite surprised by my stay at this hotel. While the location is convenient and close to shopping and street food, the rooms left much to be desired. They were small, dark, and not very clean; I even encountered stained linen and a torn towel. The bathroom felt cramped and lacked any sense of renewal. Although the staff at the front desk was kind and helped with my inquiries, the overall experience did not meet my expectations for a three-star hotel.

I was quite disappointed with this hotel overall. The room I stayed in was small, dark, and poorly maintained, with stained linens and a torn towel, which made it feel less than welcoming. On the bright side, the location is decent, being central and close to local food options. The breakfast provided was satisfactory, but the lack of proper room features such as a TV channel list and decent Wi-Fi really affected my experience.

I was quite disappointed with my stay. The location was good, being near the central area and street food, but the room conditions left a lot to be desired. It was dark, small, and not very clean. While the staff was attentive and helpful, the room overall did not meet my expectations for comfort or cleanliness.

I had quite the experience at this hotel. The location is great, being close to the Pekanbaru Mall and some street food options, but unfortunately, the room I stayed in was really cramped and lacked cleanliness. The service from the front desk was helpful, but the overall condition of the room brought the experience down. While the breakfast was decent, the lack of good facilities and the small, dark room really made it less appealing.